DRESS-MART.IN SHIPPING POLICY

We want to ensure you are aware of all the fine print upfront!

Effective since: 8th August, 2012

Key highlights of dress-mart.in shipping policy:

• Estimated delivery time is stated on each product page depending on stock status and warehousing location

• We use reputed couriers to deliver your products. However, if on receipt the product looks as if it has been tampered with, please DO NOT accept it

• We currently only deliver to addresses within India

Q1. How much are the delivery charges?

Dress-mart.in provides actual packing and courier charges as mentioned on the product page individually (this depends on the weight and size of the product).

Q2. What about warranty and hidden costs (sales tax, octroi etc.)?

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

Q3. What is the estimated delivery time?

The estimated time of delivery is mentioned on every page. It may differ from one item to another. Please read below for an explanation of sample delivery estimates: 

•     Mentioned as 3 days delivery time: These items will also be mentioned as "In Stock". For all areas serviced by reputed couriers in Metro cities the delivery time will be 3 business days depending upon the destination. For other areas, orders will be sent by Registered Post through the Indian Postal Service, which may take 1-2 weeks depending on the location. Business days exclude public holidays and sundays.

•     Mentioned as more than 3 days delivery time: We procure and ship the items within the time specified on the item details page. Some items have to be imported from outside India. You can always rest assured that you will receive your order within the time specified.

•     Preorder or Forthcoming: These items are soon to be released and we prebook your item for you. The item will be shipped to you on the day of its official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned/ intimated to you. Some times when the items are manufactured against the order or are custom built, the manufacturing time will be added, which varies from product to product.

•     Permanently Discontinued: This product is no longer available on dress-mart.in because it's obsolete and/or production for it has been discontinued or we have discontinued relationship with that manufacturer due to some unavoidable reasons.

Q4. How will the delivery be done?

We process all deliveries through reputed couriers. If there is no courier service available in your area, we will arrange surface delivery using other modes.

Q5. Are the products purchased online covered by warranty?

Depending upon the products, we extend the manufacturers’ guarantee. We cannot guarantee superior than the manufacturer. We suggest that if the courier upon receipt looks like tampered or in mutilated condition, please do not accept it.

Q6. Why does the estimated delivery time vary from product to product?

Items that are labeled 'In Stock' on their respective product pages, are stocked in our various warehouses and usually takes 3-5 business days to reach our customers. Products which you can pre-book, and are labeled as 'Forthcoming' are dispatched on the release date of the particular product (mentioned on the product page).

Q7. Does dress-mart.in deliver internationally?

Dress-mart.in doesn't deliver items internationally for the time being. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the delivery address is within India. We will try to service you in the best possible manner! However, for bulk purchases we can do international orders. Kindly get in touch before placing an order info@dress-mart.in.

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